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Shipping and Delivery

🤎 Free Local Delivery (3212) -
We offer free local delivery to the 3212 Lara postcode.

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📦 Australia Post – Standard Parcel Post -
Delivery typically takes 5–7 business days (please allow extra time during busy seasons).
Standard flat rate shipping for $12 or enjoy free standard shipping on orders over $100!

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🚚 Australia Post – Express Post -
Need it faster? Express Post is available for a flat rate of $17.
(Please note: our standard processing times still apply before your order is shipped.)

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✨ Rush Orders -
Need it sooner? Check out our "Rush Order" option to fast-track your processing time.

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📮 Discounted Shipping for Nearby Postcodes -
We now offer discounted shipping to the following postcodes: 3211, 3214, 3215, 3216, and 3218!
To unlock these rates, simply sign in and enter your shipping address before checkout—the option will appear automatically if you’re eligible.

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📌 A quick note -
Please double-check your shipping address in your confirmation email. If something’s not right, email us straight away at ralikscreations@outlook.com so we can fix it before your order ships.

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🚫 Local Pickup Unavailable - 
For safety reasons, we do not offer local pickup, as our workspace isn't open to visitors while the laser machines are operating.

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📦 Do You Ship Internationally?

At this time, we only ship within Australia. We will update our customers if this changes.

My Order Has Been Sent But Is Missing / Not Tracking / Lost?

We totally understand how frustrating it is when an order goes missing or takes longer than expected—especially when you're excited to receive your goodies!

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Once your order has been handed over to Australia Post, it’s in their care, and we no longer have control over shipping times or delays that may occur.

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All orders are sent with tracked shipping, and you’ll receive your tracking number via email once your order is fulfilled. (Tip: check your spam or junk folder if you don’t see it!)

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If your parcel hasn’t moved or seems lost, please:

  1. Lodge an enquiry with Australia Post, and

  2. Email us at ralikscreations@outlook.com with your order number, name, and shipping address so we can help escalate the enquiry from our end.

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We're here to help where we can 🤎

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